Visual Automated Attendant
Intelligent automated call handling and routing for enterprises
In business, a telephone call is often the first point of contact. With the Visual Automated Attendant application, you can offer your callers an exceptional service experience by greeting them courteously and routing them directly to employees, departments or voicemail. The graphical programming interface is intuitive, with easily customizable voice prompts and routing rules that instantly adapt to new business needs, offering endless possibilities.
Transform your incoming phone calls into a sustainable and recurring business relationships.
Key features
Visual Flow Design
Drag-and-drop call flow designer enables business users to create and modify call routing rules without IT or programming expertise.
Multi-Language IVR
Automated greetings and menus in multiple languages with text-to-speech and professional voice recording support.
Directory Integration
Callers can search by name or department with dial-by-name functionality connected to corporate LDAP directories.
Time-Based Routing
Automatic routing changes based on business hours, holidays, and special schedules with overflow and failover rules.
Resources & Downloads
2 resources available
- Last Updated
- Jul 11, 2025
- Solution
- Digital Age Communications, Hybrid Workplace
Solutions using Visual Automated Attendant
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