Alcatel-Lucent Enterprise certifies ITAS AG’s BlueVoice SIP trunk solution for its cloud platform Rainbow
Paris, France – July 30 2024 - Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers’ industries, has certified BlueVoice, a new SIP trunk solution developed by ITAS AG to be used with its cloud communication platform, Rainbow™ Hub.
ITAS markets the combined solution under the name BlueVoice. This provides their small and medium-sized enterprise (SME) retail customers in Germany with a cost-effective entry solution to cloud communications by offering a flat rate.
“Everything from a single source”. This is how ITAS AG's new offer for retailers and resellers can be described. Retailers and resellers can offer their customers a complete package that provides a simple solution in terms of installation, operation and billing. The carrier Gamma Communications GmbH was selected as partner to provide telecommunications services as part of the comprehensive solution BlueVoice.
Rainbow is a cloud communications platform from Alcatel-Lucent Enterprise that provides organizations with communication, telephony, group messaging and video conferencing tools to facilitate collaboration between employees and improve the user experience. Rainbow is one of the few European communication platforms to be fully certified in accordance with the General Data Protection Regulation (EU GDPR). This includes the entire supply chain, distributors and partners.
ITAS AG received certification for BlueVoice after a rigorous and extensive validation process to meet rigorous performance and security standards. ALE was able to carry out all test scenarios fully automatically, through SIPfront, its Austrian based technology partner.
What makes the product unique is the combination of the Rainbow interface and the traffic, i.e. the SIP trunk behind it. We provide resellers with a holistic white label solution, both in terms of technology and billing. They have a dedicated contact person; they receive an invoice summarizing all the services provided for Rainbow Hub and the traffic. We offer BlueVoice with a flat rate per workstation, which allows the partner to easily tailor billing for the customer.
Billing can be monthly or annually. With the monthly option, the customer can cancel at the end of the month. Another advantage is that this cloud communication solution can be implemented gradually. The flat rate applies to all call channels in Germany, in EU countries as well as the UK and North America. Special numbers are excluded.
ITAS AG, based in Neukirchen in Saxony, started out ten years ago as a special distributor focusing on UCC solutions. ITAS recognized the need for a complete solution with a telephony flat rate in Germany that would connect Rainbow Hub to the traditional PBX and developed BlueVoice as a SIP trunk to handle this task.
We think Rainbow Hub is a very elegant solution to replace the traditional telephone system. In Germany, the only thing missing was the SIP trunk, the actual telephone connection. Therefore, we decided to develop this component ourselves. As a specialist distributor, we are very proud our result: BlueVoice.
We have observed for some time that the SME market in Germany is moving towards the cloud. For us, the solution developed by ITAS in combination with Rainbow Hub is an absolute enabler for the SME market. Partners in this market can increase their added value by billing the Unified Communication Service from the cloud and all the connectivity, the SIP Trunk. ITAS AG has boldly decided to offer a uniform price per extension per user. This customer-oriented solution helps partners to enter this market with a simple model with maximum transparency for both partners and end customers.